FAQs

How does one time purchase work?

The One Time Purchase license is valid for a single user on three devices, lifelong. This license includes all Clapp tools and cloud storage/device synchronization for the first year. After the first year or for additional storage, you may subscribe for Extra Cloud Space.

Can I have more than one license?

Yes. Think of it as if you are a teacher/student of more than one school. Each school has its own license. As a teacher/student you have access to all the licenses. You can switch to the license you are working on from Clapp.

How is the storage space calculated?

All members of a license share the total cloud storage space available for the license.

What forms of payment do you accept?

Payments are made through the respective app store market.

What is your refund/cancellation policy?

We offer a 30 day Trial for Pro features on your first sign up with Clapp. You can cancel your subscription anytime. You may continue to enjoy your Pro benefits until the end of your subscription period. When your subscription ends, you will not be billed again and your account will be downgraded automatically to the free Basic plan.

Can students create lessons?

Yes. Students are allowed to create Clapp videos for their assignments or to share their creativity with others. However, students are not allowed to make MP4 videos.

What happens if I cancel my plan?

You may continue to enjoy your Pro benefits until the end of your subscription period. All of your lessons will remain on your Clapp account for 30 days. Device synchronization is not available in Basic plan.