Privacy Statement & Cookies

Last Updated: February 23, 2017


INTRODUCTION. GLOVANTECH CORPORATION, INCLUDING ITS CONTROLLED SUBSIDIARIES AND AFFILIATES, (COLLECTIVELY "GLOVANTECH") IS COMMITTED TO PROTECTING YOUR PRIVACY. THIS STATEMENT DETAILS THE STEPS WE TAKE TO PROTECT YOUR PERSONAL INFORMATION WHEN YOU VISIT OUR CLAPP OR USE AN ONLINE APPLICATION THAT CONTAINS A LINK TO THIS STATEMENT (COLLECTIVELY, THE "SITES"). THIS STATEMENT ALSO COVERS INFORMATION WE RECEIVE WHEN YOU CONTACT US (E.G., TO SUBMIT A COMMENT OR QUERY OR TO SEEK SUPPORT WITH ONE OF OUR PRODUCTS OR SERVICES). IT DESCRIBES THE PERSONAL INFORMATION THAT WE COLLECT, THE PURPOSES FOR WHICH WE USE SUCH INFORMATION AND YOUR CHOICES REGARDING OUR USE OF IT. THE STEPS WE TAKE TO PROTECT YOUR PERSONAL INFORMATION AND HOW YOU CAN REVIEW AND CORRECT YOUR PERSONAL INFORMATION ARE ALSO COVERED HERE. BY ACCESSING OUR SITES OR PROVIDING US YOUR INFORMATION WHEN YOU CONTACT US, YOU ARE CONSENTING TO THE INFORMATION COLLECTION AND USE PRACTICES DESCRIBED IN THIS PRIVACY STATEMENT.

For purposes of this statement, "personal information" means information that identifies a particular individual, such as name, postal address, email address or phone number. When other information, such as email newsletter choices, product purchases or consumer product preferences, is associated with personal information, this other information also becomes personal information.



Information collected directly from you. Generally, you can visit Glovantech's sites without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. You may also provide some personal information to us when you contact us (e.g., with a comment, inquiry or customer support request). The personal information we collect or receive may include, but not limited to:
contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers and/or physical address;
age;
gender;
information about your company and/or job function;
your e-mail;
financial information (including credit card or account information);
information, such as your nationality and country of residence, that allows us to determine your eligibility under export control regulations to receive information about certain technologies;
information used to customize and facilitate your use of our sites, including login and technical information;
inquiries about and orders for our products and services;
information that assists us in identifying the products and services that best meet your requirements;
event registration information; and
feedback from you about our sites and our products and services generally.
You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.
CHILDREN UNDER THE AGE OF 18: USE OF THE CLAPP IS AVAILABLE ONLY TO PERSONS WHO CAN FORM LEGALLY BINDING CONTRACTS UNDER APPLICABLE LAW. PERSONS WHO ARE INCOMPETENT TO CONTRACT INCLUDING MINORS, UN-DISCHARGED INSOLVENTS ETC. ARE NOT ELIGIBLE TO USE THE CLAPP. IF YOU ARE A MINOR I.E. UNDER THE AGE OF 18 YEARS, YOU SHALL NOT REGISTER AS A USER OF THE CLAPP AND SHALL NOT TRANSACT ON OR USE THE CLAPP. AS A MINOR IF YOU WISH TO USE OR TRANSACT ON CLAPP, SUCH USE OR TRANSACTION MAY BE MADE BY YOUR LEGAL GUARDIAN OR PARENTS ON THE CLAPP.

Information collected automatically. We collect information about your visit to our CLAPP, including what pages you view, the number of bytes transferred, the links you click, the materials you access and other actions taken within CLAPP. We may combine this information with your personal information to and use the combined information in accordance with this privacy statement.

Our use of information. We use your personal information to deliver services or carry out transactions you have requested, including, but not limited to, providing information on Glovantech products or services, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests and facilitating the use of our sites. In order to offer you a more consistent experience in your interactions with Glovantech - including, but not limited to, learning about you and how you interact with and use our products and services; developing and managing our products, services and customer care; and providing you with information about our products and services that you may be interested in -- information collected by our sites may be combined with information we collect or acquire through other means.
Technical and functional management of the CLAPP. When you use our CLAPP, we also process technical data such as your IP-address, Device ID, Device Contacts, Device Accounts including third-party accounts or MAC-address, and information about the manufacturer, model, and operating system of your device. We use this data to enable us to deliver the functionalities of the CLAPP, resolve technical difficulties, and provide you with the correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up to date version of the CLAPP.
Website and product improvement. We may use your personal information to perform business analyses or for other purposes to improve the quality of our business, our sites and Glovantech products or services (including new products or services), or to make our sites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our sites to your particular preference or interests.

Communications. We may use your personal information to inform you of products or services available from Glovantech in which you may be interested and to send you surveys regarding your use of our products and services. You can opt out of receiving promotional communications from us by contacting us using the contact information listed in this privacy statement. Moreover, each promotional e-mail communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 30 business days.

Employment Applications. In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Glovantech for the purpose of employment consideration. If your application or inquiry is unsuccessful, we will keep the information for future consideration for a limited period of time, unless you direct us not to do so.
In addition to the uses listed above, we may use the information we have collected in order to detect, prevent and respond to fraud, intellectual property infringement, violations of our Terms & Conditions, and violations of law or another misuse of the sites.

Our use of cookies and web beacons. Cookies are text files containing small amounts of information which is downloaded to your hard disk or to your device's memory when you visit one of Glovantech's sites. Cookies are useful because they help arrange the content and layout of our sites and allow us to recognize those computers or other devices that have been to our sites before. Cookies do many different jobs, such as allowing our sites to remember your preference settings and helping us to enhance the usability and performance of our sites and your experience using them.
Our sites also may contain electronic images known as web beacons - sometimes called single-pixel gifs - that allow us to count the number of users who have visited specific pages. We may include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Do-Not-Track Signals and Similar Mechanisms. Some web browsers or device applications may transmit "do-not-track" signals to the sites with which the user communicates. Because of differences in how it incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. There currently is disagreement, including among participants in the leading internet standards-setting organization, concerning what, if anything, sites should do when they receive such signals.
Glovantech currently does not take action in response to these signals. If and when a final standard is established and accepted, Glovantech will reassess how to respond to these signals.

Disclosure of your personal information. Except as described below, personal information that we collect about you through our sites or that you provide to us when you contact us will not be shared outside of Glovantech without your permission.

Disclosure to service providers. Glovantech contracts with other companies to provide services on our behalf, such as hosting sites, sending out information, conducting surveys, processing transactions, analysing our sites and performing business and other analyses to improve the quality of our business, our sites and Glovantech products or services. We provide these companies with only those elements of your personal information they need to deliver those services effectively. These companies and their employees are prohibited from using personal information they receive from Glovantech for any other purpose.

Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities and shipping companies or postal services involved in fulfilment of the transaction.

Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons Glovantech decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of personal information sellers. We may disclose information we maintain about you to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of Glovantech's assets. It is Glovantech's practice to seek appropriate protection for information in these types of transactions.

Disclosure for other reasons. We may disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual.

Security. Glovantech is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For sites to which you log in, it is your responsibility to ensure the security of your password and not to reveal this information to others. When you move around a site to which you have logged in, or from one site to another that uses the same login mechanism, we verify your identity by means of an encrypted cookie placed on your machine.

Reviewing your personal information. In some cases, you can review and correct personal information provided through our sites by going to the page on which you provided the information. In all cases, you can make a request to review and correct your personal information that is collected via our sites or that you provide when you contact us or ask Glovantech to stop using it by contacting us using the contact information listed below. We may take steps to verify your identity before providing you access to your personal information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number or e-mail address.

Consent to international transfers of personal information. The personal information we collect on our sites or that you provide to us when you contact us may be sent to the United States or to any other country in which Glovantech or its agents or suppliers maintain facilities. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our sites or contacting us and giving your information to us, you consent to the transfer of the data outside of your country.

Links to other sites. Our sites may contain links to other sites. We may also link to third-party providers that host, maintain and operate on-line training or other products or services. Although we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Enforcement of this privacy statement/Contact Us. If you have questions regarding this statement or our handling of your personal information, please contact us using the contact information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.
Email: info@glovantech.com Mailing Address: Glovantech Corporation, 196 Boston Ave, STE 2000, MEDFORD, MA - 02155

Changes to this privacy statement. Glovantech may occasionally update this privacy statement. If we make any material changes in the way we collect, use and/or share personal information that we collect about you through the sites, we will notify you by sending you an email at the last email address that you provided us and/or by prominently posting notice of the changes on the sites.